General

Tag Definition for Windows Update/Patches

There are four main tags in vScope displaying patch information for Windows. Last System Update Date – Date when a HotFix/QuickFixEngineering (QFE) was last installed on the machine. Last Product Update Date – Date when a product update was last installed on the machine using the Windows Installer. Last Patch Date – Last date when […]

What Does “Include Support Data” Mean?

vScope users can request online support directly from vScope through the Online Support option. The online support feature can automatically submit additional information from the vScope installation for faster trouble shooting. When this option is enabled vScope sends additional data from the vScope installation to our technicians. This way they are better served to answer […]

How Does vScope Probe via SSH?

vScope support Discovery of SSH. It first runs “uname -a” to try to figure out nix-flavour of target system. After that it runs several commands and reads a few files. For commands it first checks if it’s available on the target system by issuing “command -v {cmd}” before it tries to run it. If not found […]

What Ports Are Used by vScope?

vScope communicates using several different APIs and protocols. Below is a description of what ports that needs to be open in your firewall(s) to make vScope work. Accessing vScope During the installation you may select any port to be used to access your vScope via your browser (default: 80). If you are using proxies you […]

What Technologies Are Supported in vScope?

The vScope platform is built to support input from an arbitrarily number of different sources, and put the pieces together into one unified vScope model/database. The list of probes is extended continuously. Current probes are: Virtualization VMware Hyper-V (Through WMI or VMM) Learn more vScope Virtualization Operating systems WMI (Windows) SSH (Linux, Unix) Learn more […]

How to Use Regular Expressions in vScope

First: Wildcards You may have noticed vScope’s match-filters which allows for wildcard search. Example using Wildcards: To show all servers having a program file named sql-something can be viewed by setting a wildcard in the Filter Pane: Installed Applications = *sql*. But there are situations where one wants to be more specific. In these cases […]

How Is vScope Updated?

Automatic updates InfraSight Labs always strive to keep your part of the maintenance of vScope to a minimum. One way is to automate the software updating process. When setting the Software Updates option (Under Settings/Software Updates) to “Releases Automatically”, vScope will automatically download and apply new versions of vScope when available. This setting is enabled […]

How Is vScope Licensed?

vScope is licensed on a subscription based model requiring no upfront fees or additional costs. vScope platform The vScope Core is fully functional with a Limited license which is free of charge. This license, however, only provides basic insight in the information gathered by vScope. In order to gain full visibility of the data in vScope, […]

What Is a Billable Unit (BU)?

What is a Billable Unit (BU)? vScope products are licensed by Billable Units. The Billable Unit licensing within each product determine the maximum number of items vScope can display. The list of BU corresponding each product is as follows: Certificate 1 BU = 1 web (SSL) certificate Client 1 BU =  1 client OS (found […]