General

Read Accounts for Data Sources

Without read access to the data sources you wish to inventory, vScope won’t discover any information from them. That is why you need to define Credentials in Discovery Manager. You can either use an existing account or create a new specific read account for vScope. In it’s core, a vScope inventory can only pull information […]

How to Copy User Settings in vScope

Inviting users to vScope will allow you to make better use of all the collaboration features included in vScope Core. You can either add users manually under the settings page or reusing domain accounts by integrating vScope with your directory service. Sometimes you want to quickly setup the user accounts with specific tables, cases, interests […]

What is “Omnisearch”?

Have you ever wanted to search your complete IT, like a name of a server, a user account or an IP address? This is why we developed the “Omnisearch” functionality in vScope. The field in the top bar of vScope allows you to search vScope for basically anything. IPs, Tracker cases, tables, users, servers, databases, […]

What Are the Different Permission Groups?

There are four different permission groups in vScope: Admin, Contributor, User and Viewer. As a user the permission group will enable what kind of functionality you are allowed to use. Viewer User Contributor Admin Login to vScope Ο Ο Ο Ο Access Table Explorer (Restricted) Ο Ο Ο Access tables (Restricted) Ο Ο Ο Build […]

Tag Definition for Windows Update/Patches

There are four main tags in vScope displaying patch information for Windows. Last System Update Date – Date when a HotFix/QuickFixEngineering (QFE) was last installed on the machine. Last Product Update Date – Date when a product update was last installed on the machine using the Windows Installer. Last Patch Date – Last date when […]

What Does “Include Support Data” Mean?

vScope users can request online support directly from vScope through the Online Support option. The online support feature can automatically submit additional information from the vScope installation for faster trouble shooting. When this option is enabled vScope sends additional data from the vScope installation to our technicians. This way they are better served to answer […]

How Does vScope Probe via SSH?

vScope supports Discovery of SSH. It first runs “uname -a” to try to figure out the nix-flavour of target system. After that it runs several commands and reads a few files. For commands it first checks if it’s available on the target system by issuing “command -v {cmd}” before it tries to run it. If […]

What Ports Are Used by vScope?

vScope communicates using several different APIs and protocols. Below is a description of what ports that needs to be open in your firewall(s) to make vScope work. Accessing vScope During the installation you may select any port to be used to access your vScope via your browser (default: 80). If you are using proxies you […]

How to Use Regular Expressions in vScope

First: Wildcards You may have noticed vScope’s match-filters which allows for wildcard search. Example using Wildcards: To show all servers having a program file named sql-something can be viewed by setting a wildcard in the Filter Pane: Installed Applications = *sql*. But there are situations where one wants to be more specific. In these cases […]

How Is vScope Updated?

Automatic updates InfraSight Labs always strive to keep your part of the maintenance of vScope to a minimum. One way is to automate the software updating process. When setting the Software Updates option (Under Settings -> Miscellaneous) to “Automatically update immediately”, vScope will automatically download and apply new versions of vScope when available. New versions […]