Inventory & Reporting

Why are some columns missing values/information?

A frequently asked question is why some of the tag cells in the columns are missing values. The answer isn’t straightforward, but in this article we’ll explain why this is the case for some tags and how to troubleshoot if expected values are missing. vScope can’t report what it can’t see vScope never creates information […]

How to use public key authentication as SSH credential

To discover Linux machines with vScope you need to use the SSH credential. The SSH credential allows for two different authentication options to retrieve data from Linux: User & Password Credential Private Key Credential How to use the public key authentication To use the public key authentication, select “Private Key Credential” in the credential type […]

Why have data disappeared in vScope?

There can be several reasons for data disappearing in vScope. While troubleshooting it’s important to know that vScope never creates data of it’s own it only reflects what is found in the data sources you have configured in Discovery Manager. Reason 1: The data object(s) no longer exist/have been moved To ensure that the data […]

vScope shows incorrect values for password attributes in Active Directory

If your domain uses Fine-Grained Password Policies (FGPP) it is possible that the service account used as a credential for the Active Directory doesn’t have sufficient permissions to read Password Settings Object (PSO). Fine-Grained Password Policies Although Fine-Grained Password Policies (FGPP) have been around a while, it’s not commonly used. In short, FGPP is a […]

Missing Primary User values for Clients in vScope

vScope retrieves the information about clients from the SCCM SQL database. If information about your devices is missing in vScope, you need to troubleshoot to see if vScope has read access to the right SQL tables. Troubleshooting Confirm if the SQL table contains primary users The following query is used by vScope to retrieve Primary […]

How to add Bitlocker information from SCCM to vScope

Bitlocker information from the SCCM can be found in the SQL View “v_GS_encryptable_volume”. The value to retrieve from the SCCM to see if a disk on a machine have Bitlocker enabled is “ProtectionStatus0”. The Bitlocker Status tag will later be found for the Resource Type ‘Disks’. How to retrieve Bitlocker Status from SCCM 1. Start […]

Custom Tags from the SCCM

With the feature custom tags from discovery you can choose what values vScope will show about your resource types in the SCCM. vScope currently supports retrieving information from the following SCCM Configmgr SQL views. How to pull more information from SCCM In this walkthrough we’re going to retrieve the Bios version of our machines from […]

How to reduce long Discovery times

Long discovery times is most likely caused by a faulty Discovery Manager setup. Before we start to optimize the discovery time, we first need to understand how a discovery is performed. How the discovery work Since vScope runs without the use of agents, the discovery starts off by pinging all IP addresses that are defined […]

How to use import from file in Tag Manager

The “Import from file” feature allows you to import tags to vScope from a XLSX file. Step-by-step walkthrough In this example we’ll import tag values to the vScope tag “Migration Location” that is currently empty. We have the correct values in an XLSX document, so we’ll use this for our import. Step 1 – Upload […]

Common SCCM errors for vScope discoveries

The Discovery log shows error message “SYSTEM NOT SUPPORTED” The first thing vScope checks for in the SCCM database is the Sites table. If it does not find one vScope will show “SYSTEM NOT SUPPORTED” and abort the SCCM inventory. Troubleshooting Does the service account for the SCCM data source have enough read permissions? If […]