Using a domain administrator you should have sufficient rights to inventory the MCEM (SCCM) server with WMI. If you are using a non-admin and are not getting any MCEM (SCCM) Site data in vScope you mi...

Error message MS SQL servers are reporting the following error message: DESCRIPTION:SSPI handshake failed with error code 0x8009030c, state 14 while establishing a connection with integrated security;...

When creating a new local vScope user you might get the error message “User Already Exists in Active Directory”. This means that vScope has found a user with the same Email address in the ...

vScope uses the property bootTime to retrieve runtime information provided by the API. If you are missing values for VM Uptime and VM Last Boot vScope cannot properly fetch bootTime from the API....

Unable to log in using a local vScope account Make sure that your login credentials are correct. If you’ve forgotten your password you can click “Forgot password” on the login screen...

Changes to the host or base DN in your LDAP/AD can cause the integration with vScope to be lost. To set it up again you’ll need to log in with the local vScope adminstrator account and redo the ...

Adding proxies to vScope allows you improve performance scanning remote sites and inventory closed networks such as DMZs. Here are some tips to help you ensure that your proxies are Background &#...

Account interpretation ambiguity can be a reason for getting Access Denied when scanning a system using WMI. This can happen when credentials in vScope are specified without domain. This is why we a...

Where to I Find the Log Files for Debugging? Sending debug log to InfraSight Labs The easiest way to share log files with InfraSight Labs is to send them to us via vScope (Online Support -> Include...

Java Certificate Problem When Reaching vCenter Problem: When trying to connect to the VMware vCenter, vScope gives an error message: “VI SDK invoke exception.javax.net.ssl.SSLHandshakeException: jav...