McAfee Virus Scan Causes Errors During Discovery Process

Summary
During the discovery of your environment, vScope utilizes VB script to perform certain functions. If you have MacAfee VirusScan installed on the machine running vScope, it might interfere with the discovery process. Symptoms may be error dialogs mentioning “cscript.exe” and faulting module ‘ScriptSn’.

Problem
The following or similar error is displayed during the discovery process:

Problem Event Name:    BEX64
Application Name:    cscript.exe
Application Version:    5.7.0.18005
Application Timestamp:    49e02b11
Fault Module Name:    ScriptSn.20120130135121.dll_unloaded
Fault Module Version:    0.0.0.0
Fault Module Timestamp:    4d2ce476

Solution
Disable the script scanning component of your antivirus software or disable the antivirus software completely.

Please refer to McAfee knowledge base for more information: https://kc.mcafee.com/corporate/index?page=content&id=KB71660

Leave a Reply